Welcome to StoneHarrow. These Terms and Conditions ("Terms") govern your use of the StoneHarrow website (stoneharrow.xyz) and any related services (collectively, the "Services") provided by StoneHarrow ("we," "us," or "our").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.
You may need to create a user account to access certain features of our Services. When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
We reserve the right to terminate or suspend your account and access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
StoneHarrow offers professional styling services, including but not limited to personal styling, wardrobe consultation, special event styling, and shopping assistance. Service details, including pricing, duration, and specific offerings, are provided on our Website and may be updated from time to time.
Consultations and services may be booked through our Website, via email, or by phone. A booking is not confirmed until you receive a confirmation from us and, where applicable, payment or deposit has been processed.
For certain services, we may request information, photographs, or other details prior to your consultation. Providing accurate and complete information helps us deliver the best possible service.
The fees for our Services are listed on our Website or will be provided to you during the booking process. All fees are in British Pounds (GBP) unless otherwise specified.
We accept payment via the methods specified on our Website. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
Some services may require a non-refundable deposit to secure a booking. Unless otherwise specified, full payment is due at the time of booking or prior to the delivery of services.
All fees and charges are inclusive of applicable taxes unless otherwise stated.
If you need to cancel a consultation, you must notify us at least 48 hours prior to the scheduled appointment time. Cancellations made with less than 48 hours' notice may result in forfeiture of any deposit paid or, in the case of no deposit, a cancellation fee equivalent to 50% of the service fee.
Requests to reschedule a consultation must be made at least 48 hours prior to the scheduled appointment time. We will attempt to accommodate rescheduling requests but cannot guarantee availability for alternative dates or times.
We reserve the right to cancel or reschedule consultations due to illness, emergency, or other unforeseen circumstances. In such cases, we will provide as much notice as possible and offer rescheduling options or a full refund of any payments made.
Unless otherwise stated, StoneHarrow owns or licenses all intellectual property rights in the Services and the Content, including but not limited to text, graphics, logos, images, audio, video, and software. These materials are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services and Content for personal, non-commercial purposes in accordance with these Terms.
You may not:
You retain all rights to any content, materials, or information you provide to us in connection with our Services. By providing such materials, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display these materials solely for the purpose of providing the Services to you.
We respect your privacy and are committed to protecting your personal information. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the practices described in our Privacy Policy.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, StoneHarrow DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL StoneHarrow, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE SERVICES.
IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
You agree to indemnify, defend, and hold harmless StoneHarrow, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to:
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.
Before filing a claim against StoneHarrow, you agree to attempt to resolve the dispute informally by contacting us. We'll try to resolve the dispute by contacting you via email. If a dispute is not resolved within 30 days of submission, you or StoneHarrow may bring a formal proceeding.
Any dispute, controversy, or claim arising out of or relating to these Terms that cannot be resolved informally shall be settled by binding arbitration in accordance with the rules of the London Court of International Arbitration. The arbitration shall take place in London, United Kingdom, in the English language.
Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property, or unauthorized access to the Services.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our Website and updating the "Last updated" date. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms.
We may also, without prior notice, change the Services, stop providing the Services or features of the Services, or create usage limits for the Services.
These Terms, together with the Privacy Policy and any other legal notices published by StoneHarrow on the Services, constitute the entire agreement between you and StoneHarrow regarding the Services.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by an authorized representative of StoneHarrow.
StoneHarrow shall not be liable for any failure to perform its obligations under these Terms where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation, acts of God, terrorism, pandemic, or government restrictions.
If you have any questions or concerns about these Terms, please contact us at:
StoneHarrow
9 Nick Route South Connor
CW11 5SY
United Kingdom
Email: [email protected]
Phone: +444953995988
